I know that moaning about how you are treated by John Lewis must be the most privileged complaint in the western world. But I am going to moan none the less. Partly because if this happens with safe little middle-aged, middle-class me, heaven only know what happens to the younger, less securely employed when they come to do try to do similar things. There is more than just a privileged bleat here, privileged bleat though it might be.Apology over.
The saga starts way back. The husband and I have had a John Lewis account card for as long as I remember, more than 30 years. It is I think in his name, but I have all that time held a joint card -- as have our children after an age at whch they could be trusted with one. All the time, no problem, paid off at the end of each month regular as clockwork (and recently, as regular as direct debit). A few years ago, they started pressing us to go for a "partnership card". No thanks we thought. This card gives you some "rewards" you probably dont want, but is actually a credit card (unlike the standard account card). The last thing we wanted was another credit card.
I guess we knew we were living on borrowed time, but a few weeks ago a letter came saying that the account card was being scrapped, and we would all have to move to the partnership card (I think that John Lewis were getting rid of their accounts department and farming out to HSBC, but I dont know that for a fact).
This wasn't perfect. We had 4 cards in total (husband, me, and two grown up kids), we would now only be allowed a maximum if 3 (son was waved goodbye to at this point). The husband went into the local John Lewis and got a credit check (yes after 30 years of paying the bloody bill off on time, you still need a credit check), and then applied for the two more cards we were allowed.