The internet: a work in progress

"For all the big problems the internet has helped to solve," writes Jonathan Weber in his latest column, "there are a whole bunch more in which it has made barely a dent. And some of them are the most obvious things."

When booking a hotel, he says, "You can spend all kinds of time chasing down all the possible avenues of research, but most of it is wasted and you never get the sense that you've really seen all the possibilities."

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